Contact information

Katara Connect is proudly operated by Katara Group Pty Ltd, an Australian company.

ABN 16 646 337 313 · ACN 646 337 313
Level 5, 490 Northbourne Avenue, Dickson ACT 2602, Australia

Get in touch

Orders and eSIM help: support@kataraconnect.com
General enquiries: info@kataraconnect.com
Phone, within Australia: 1300 528 272
Phone, US and Canada: +1 234 252 8272

Chat: Kaya, our AI travel assistant, is on every page of our website, and our team takes over when you need a person. You can also use our contact form.

Please include your order number if you have one. We aim to reply within 24 hours.